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Venmo Rebrand

A reimagined identity for the popular payment service.

Venmo felt like a run-of-the-mill finance company with a random social media component, but I rebranded to make Venmo feel more relevant and available to users in multiple ways, not just paying your friends back. I wanted to emphasize their brand characteristics and re-establish their value to the consumer.

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Research

To start off the project, I decided to do research about their users, objectives, and values. I gathered most of my research from secondary sources online, however, I also did some in-person interviews with consumers to get a feel for how they perceived Venmo as a brand and what they like and dislike about it. I then put it all together into a brand positioning statement.

Initial Designs

The first part of Venmo that I started to redesign was the logo. I sketched on paper and digitally and tried to go in multiple directions with my logo ideas. 

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After receiving feedback from my peers and professor, I decided I wanted to go with the direction on the right. I liked the idea of an alpha glyph that had the letter V and looked kind of like a wallet on its side. 

I also created a moodboard to show how I wanted the new logo, identity system, and brand communications to look and feel. 

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Final Product

The Challenge

To make Venmo feel more relevant and available to users in multiple ways, not just paying your friends back. I wanted to emphasize their brand characteristics and re-establish their value to the consumer.

The Solution

While keeping in mind Venmo's characteristics as a brand: efficient, convenient, sleek, and secure, I created a new visual identity and branding strategy to help keep Venmo relevant and interesting to consumers.

Brand Identity: a new look

After weeks of iterating, a new logo, secondary identity, and color scheme took form. 

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Secondary Identity

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Color Scheme

Brand Communications

Print Materials

After creating the identity system, various communications materials were created, including business cards, letterheads, and envelopes.

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Physical Materials

Along with the print materials, I also decided to re-design the Venmo debit card. My goal was to make it look sleek, modern, and secure. I wanted these cards to be something exclusive- a commodity for users.

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Web/Mobile

Of course for a company like Venmo, the digital design and functionality is the most important part. If the interface is not easy to use, consumers would stop utilizing Venmo as a payment service. After the new brand identity was created, I decided to re-design the app and change up their website to be more cohesive and easy to use. Currently, the Venmo website is just informational about the app; I wanted to change that to give the website the same capabilities as the app as well. 

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Out of Home Ads

After rebranding this well-known company, I also decided to create an ad campaign to showcase the new identity and show users how simple, easy, and quick it is to use the service. I created a bus station ad, billboard, train/bus banners, and a poster series to showcase the new campaign.

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